10 Ways A Technical Virtual Assistant Can Help You Achieve Business Bliss

You started your business because you were passionate about the work you do. But now ... being up to your eyeballs managing software and operations is sucking away all the joy you felt when you first started. If you are DONE fussing with techy details and unending marketing tasks and ready to get back to meaningful work you love, it may be time to consider hiring a technical virtual assistant (aka TVA).

As much as you love your business, there's no escaping the fact that it challenges you every day. You need to effectively:

• manage operations and technology
• build relationships with your clients
• market your business
• create neverending content
• and still have enough time to actually do the work you're passionate about.

It’s no wonder so many entrepreneurs are exhausted and feel like they're just barely getting by.

The reality is that burnout is a real danger. But with a skilled virtual assistant on your team, you can get back to the work that drives your business forward.

What is a technical virtual assistant (TVA)?

A technical virtual assistant (TVA) is a skilled, remote professional who helps entrepreneurs and business owners keep their operations running smoothly.

They provide a variety of tech-related services such as website management, marketing automation, launch support, project management, and more. TVAs are the perfect solution for business owners who are tired of managing all the technical aspects of their business and want to focus on what matters most: creating and delivering value to their clients.

The specific skills and expertise required of a technical VA vary depending on their specific history and experience. They typically possess a strong technical background and work well independently and remotely.

How is a technical VA different from other virtual assistants?

A technical virtual assistant (TVA) and a regular virtual assistant (VA) differ in terms of their skill set, knowledge, and the type of jobs they handle.

Generally speaking, a technical VA will have a higher level of technical expertise, often specialized knowledge and skills in certain software (such as Simplero). They are experienced in using advanced software, website and other technical skills.

Regular virtual assistants tend to focus more on organizational and administrative skills and other projects that don't require specific technical expertise. They serve a broader range of clients across various industries offering administrative, organizational, and general support.

Choosing between a technical VA and any other type of VA depends purely on the tasks you need help with and the level of expertise desired.

What other skills do tech VAs have?

There are some particular skills that good technical virtual assistants possess that help them be successful. You can expect your TVA to be a self-starter, internet savvy, have excellent communication skills and good organizational skills.

Tips for working with a tech virtual assistant?

Your TVA will be able to help you the most if you keep these tips in mind:

• Give them all the details. Provide them with all the pertinent information so they can work quickly and efficiently without having to pester you for more detail.

• Be clear about time expectations. If certain assignments need to be done right away, make sure your TVA knows which ones and by when. Being clear about your priorities will help them keep your projects on time in the most efficient way possible.

• Keep them in the loop. Changes are practically inevitable. When they happen, don't forget to update your virtual assistant so they can rearrange their task schedule.

• Be specific. When you delegate an assignment to any VA, be sure you're specific about what you're looking for. Make sure they understand what you need so they can help you achieve it.

Treat your VA as a valuable member of your team and that's what he or she is likely to be.

What tasks can be delegated to a technical virtual assistant?

Well, this is where the rubber meets the road, isn't it? So let's take a look at 10 specific ways a TVA can make a real difference in your biz.

1. Save time and money by automating and streamlining business processes

Your technical VA can help you automate your business processes, freeing up valuable time and energy for more creative pursuits. With their knowledge of software applications, tools, and systems, they can identify opportunities for automation in your existing processes.

They can help streamline processes and optimize operations through automation technology like Zapier or Make. This can include automating tasks such as customer onboarding, billing cycles, email marketing campaigns, appointment scheduling, and much more.

2. Maximize productivity with project management assistance

A tech VA can help boost productivity by assisting with project management. They can take on the task of organizing and tracking project details, delegating tasks, setting deadlines, and following up with teammates to ensure projects stay on track.

They are also experienced in using project management software such as ClickUp, Asana or Trello. This helps streamline tasks and ensure that nothing slips through the cracks.

3. Maintain your online presence by handling website management tasks

Website maintenance is a common task a technical VA can handle. This includes managing content changes, updating plugins, troubleshooting issues, optimizing performance, and more.

They can also help with SEO optimization tasks, such as optimizing page titles and meta descriptions, creating content for backlinks, tracking website analytics, and ensuring your website is visible to the right people.

4. Increase your impact with skilled digital marketing support

A tech VA can provide you with ongoing digital marketing support. This can include creating content, automating email campaigns, keyword research, creating and managing lead generation funnels and more.

Keeping your marketing consistent is a key element to maximizing your reach.

5. Improve your bottom line by launching confidently

When it comes time for your next launch, rest assured your TVA will be right there to help you run like a well-oiled machine.

A tech VA can handle all the back-end technology needed, such as setting up sales pages, creating automated email sequences, setting up payment processors and more. They also have experience with launch strategies such as webinars or challenges to help you maximize your impact and increase sales.

6. Provide exceptional customer support

Technical VAs can take care of customer service inquiries related to software, products, and services by providing technical assistance to resolve customer issues.

Whether it's helping a student access their course content or monitoring your help desk tickets, your virtual assistant can be a great help in maintaining a positive relationship with your customers.

7. Manage course updates and student support

If you offer online courses or programs, a tech VA can help manage course updates and student support. Your TVA can setup and configure your course platform, create content for your courses, take care of technical issues with enrollments or payments, answer questions from students, and provide other forms of support.

8. Manage virtual event management tasks

Make planning and running virtual events smoother. Let your tech virtual assistant take care of tasks such as setting up registration forms, creating automated email sequences, scheduling Zoom video calls or webinars, and providing technical customer service during the event.

9. Organize data and reporting

A tech VA can save you time by taking over the task of organizing and managing data. They can work with analytics tools to track website performance, organize customer data, or create reports for your team.

By having someone focused on gathering insights from your data, you can make better business decisions and increase your efficiency.

10. Beat burnout by delegating tasks

Your technical VA can be a lifesaver when it comes to avoiding burnout. Whenever you feel overwhelmed or overworked, they can step in and take on some of the tasks for you.

Whether it's managing customer support, troubleshooting tech issues, breaking down the latest project into specific tasks, or creating content, your tech VA can help lighten your load and alleviate stress.

Reclaim Your Work-Life Balance with Help from a TVA

A technical virtual assistant can be an invaluable asset to any business. They can help manage website maintenance, provide digital marketing support, help you launch your products or services confidently and efficiently, handle customer service inquiries and course updates, manage virtual event tasks, organize data & reporting and even help you beat burnout by delegating tasks that may otherwise cause stress or overwhelm.

Ultimately a tech VA is your business wing-woman (or man) who makes your life easier so you can reclaim the work-life balance we all strive for.