A Clever Cat
VIP Day Terms of Service
By signing this agreement, you ("Client") agree to retain A Clever Cat ("Service Provider") for a 4-hour implementation sprint, referred to as a "Focus Block," and agree to the terms and conditions as set forth in this Agreement.
During the Focus Block, Service Provider agrees to devote 4 consecurtive hours on assignments determined by Client. Work will be performed remotely unless otherwise agreed upon. Work priority and scheduling will be at the discretion of the Client. Work will occur between the hours of 9:00 AM - 5:00 PM CST on weekdays.
Payment Terms: Payment for these services is as specified in the purchased product ("Product").
Service Scope: This agreement covers only the services agreed upon for the Focus Block during the Kickoff Call. Any additional work beyond the scope of this intensive session will require a separate agreement and additional fees.
Rescheduling & Validity: Client may reschedule the VIP Day with at least five (5) days' written notice up to three (3) times. The purchase is valid for 90 days from the booking date and must be used within this timeframe.
Non-Refundable Policy: Due to the nature of this service, all payments are non-refundable. However, Client may transfer the VIP Day to a different date or apply it toward another service within the 90-day validity period.
Errors & Omissions: Service Provider will perform services with professional care but does not guarantee error-free work. Errors identified within the 30-day support period will be corrected at no charge if within the original scope. Any time spent correcting errors in the original work will be provided at no additional charge.
Limitation of Liability: Neither party will be responsible for indirect damages like lost profits, business opportunities, or other consequential losses that might result from this agreement. If something goes wrong, Service Provider's total financial responsibility will be limited to the amount paid for the VIP Day service. Force majeure applies to circumstances beyond reasonable control. Limitations don't apply in cases of confidentiality breaches, intellectual property infringement, or deliberate misconduct by either party.
Intellectual Property: All work created during the Focus Block will remain the property of the Client. Client may use the materials produced in any way they see fit. Service Provider shall be entitled to display non-confidential aspects of Work Product in their portfolio, on their website, or for any other business marketing purposes.
Governing Law: This agreement is governed by the laws of the State of Texas.
Deliverables: Client understands and agrees that by booking a Focus Bock, they are booking Service Provider's expertise for 4 hours, not a set of guaranteed deliverables. While service Provider will make best efforts to accomplish Client's goals, the final outcome depends on various factors including, but not limited to: the complexity of requested tasks, Client's preparedness and responsiveness, and the scope of work relative to the time available.
By purchasing the Focus Block service, Client acknowledges they have read, understood, and agree to these terms.
