Why most online experts use only 20% of their platform - and what to do about it.
The Promise vs. The Reality for Online Experts
It's 11 PM, and you're staring at your computer screen, triple-checking every automation before tomorrow's launch.
Again.
You chose an all-in-one platform - Simplero or something similar - because you imagined one login, seamless automations, and a backend that just works in mind.
The reality? Most people use less than 20% of what their platform's potential - and still juggle extra tools on the side. And every launch still brings that familiar pit in your stomach.
Studies show that while 93% of course creators are successfully generating income, only 8% earn over $10,000 monthly.
The difference? It's not more hustle - it's smarter systems. The top six-figure creators use automation tools strategically, saving an average of 26 hours a week (source) - that's three extra workdays to focus on what matters.
Here's what most people don't realize: your all-in-one platform isn't just for hosting courses and sending emails. It's capable of replacing a host of other tools(which ones depend, of course, on the all-in-one you’ve got). But without strategic setup and proper integration, you're leaving powerful features untapped while paying for additional tools you don't actually need.
Beyond the Basics: What Your Platform Can Really Do
Let me share a story about Ashley, a coach who may feel familiar. Like you, she was successful and skilled at her craft. She’d been using Simplero for years, working with general VAs who helped with the basics. But every launch left her exhausted and she had this nagging feeling she was missing something crucial.
When her last VA left (mid-launch, naturally), she finally admitted something had to change. “I’m tired of feeling like an amateur in my own business,” she told me during our first call.
That’s when she decided to work with a certified expert - and discovered she’d been sitting on a goldmine of untapped features.
Together, we unlocked capabilities she didn't even know existed:
Automated onboarding that replaced her 2-hour manual process
Interactive course elements that turned her "passive" course into an engaging experience
Strategic feedback tools showing exactly what her clients needed next
Nurture sequences that converted - even while she took a month-long sabbatical.
The result? Ashley finally had the confidence to make her dream pivot from business coaching to wellness coaching, without losing momentum or creating tech snafus. "For the first time," she shared, "I feel like my backend actually supports my vision instead of holding me back."
If Ashley's story sounds familiar, you're not alone. Most of my clients come to me believing their platform is the problem - when it's really the setup.
Common Pitfalls of the "All-in-One" Experience
1. The Partial Platform Trap (or: “Why am I paying twice?!”)
Sound familiar? You're paying for an all-in-one solution but using it like a basic email platform. Meanwhile, your monthly expenses include separate tools for scheduling, surveys, and client management. I see this pattern in about 80% of new clients - experts who are essentially paying twice for the same capabilities. This isn't just draining your wallet; it's creating the exact complexity you were trying to avoid.
2. The Missing Integration Connection (or: “There has to be a better way!”)
Remember that 26-hour time savings we mentioned earlier? Here's where it happens. Your platform has powerful automation capabilities waiting to be unleashed. Those late nights spent manually onboarding clients, those Sunday afternoons copying and pasting course access? Your system could handle all of that automatically - and more reliably than any human.
3. The Feature Blindspot (or: “Wait, it can do that?!”)
Let's be honest: you're probably using about 20% of what your platform can do. Those spreadsheets you've created to track progress? Those awkward workarounds for delivering bonuses? There's likely a built-in feature designed to solve exactly those problems or an automation we could create to take care of it. The most common phrase I hear from clients? "I had no idea it could do that!"
The Path to Platform Mastery
Here's the truth: you don't need a new platform or a team of VAs. You need clarity, confidence, and a strategic approach to the powerful system you already have.
This is where my Systems in Sync™ Framework comes in - a clear process that turns confusion into clarity without adding more tech or team members.
First, we diagnose what's really holding your system back (hint: it's rarely what you think)
Then, we map your ideal client journey - the one that matches your vision, not just your current reality
Next, we build automations that actually work (goodbye, midnight tech checks!)
Finally, we maximize features you didn't know you had (but will wonder how you lived without)
From Tech Headache to Business Asset: Your Next Step
Remember Ashley’s "aha moment" when she realized her backend could actually support her vision? That's what I want for you. Because your expertise deserves a backend that works as brilliantly as you do.
Imagine waking up tomorrow knowing:
Your tech investments are working in harmony (not fighting each other)
Your clients are getting a premium experience (without your constant oversight)
Your next launch won't require midnight tech checks
Your platform is finally living up to its "all-in-one" promise
Ready to see what your all-in-one should be doing?
I've created the "Platform Potential Checklist" - the same resource that helped Ashley identify over $200/month in unnecessary tool subscriptions and reclaim her Sunday afternoons.
Click here 👇 to find out what you're missing in 3 minutes or less!
What's Your Platform Potential?
Because life's too short for tech stress, and your impact is too important to be held back by clunky systems.